Refund policy not linked from the website footer
- Evidence
- Visited footer at /, /products/*, /pricing. No <a> targeting refund or return policy URL. /refunds returns 404.
- Why it matters
- Stripe's website checklist requires refund terms to be discoverable from the public site. Absence is a common cause of mid-review information requests and prolongs account activation.
- Possible impact
- May cause Stripe to pause activation or request the policy in writing. Friendly-fraud disputes become harder to defend without a published refund window.
- Recommendation
- Publish a refund policy at /refund-policy. Link it from the footer of every page. Include: refund window in days, condition for refund eligibility, refund processing time, and how to request a refund.